Service: Corporate Real Estate | Sector: London & National Offices | Contact: James Southey
The Challenge
To provide a fully integrated estate management service, aligned to the in-house property team and the diverse set of business stakeholders within the UK Group
The Solution
We were able to clearly define a 90-day plan to transfer existing staff, database and treasury functions across from the incumbent advisor with a business as usual approach. The existing property database was expensive and inaccurate with a lack of document support, and this was a key area of improvement. We worked with the existing property team to absorb the estates workload, and used our national network to ensure that all services were delivered through a single point of client contact, with weekly reporting regimes established.
The Result
Our approach brought a fresh pair of eyes – and accurate property data inputs – to the UK estate. This enabled us to devise and implement a new portfolio plan focused on reducing the cost and extent of the portfolio, through stakeholder engagement and sympathetic consolidations, relocations and cost analysis. The flexibility of our approach has made us able to react to change in peak workload, for example during business acquisitions.
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