Catherine Jenkins

My work is twofold.

Property Management – Working closely with the Facilities Management Team, I focus on providing property management services to landlords of predominantly multi-let properties. These services include making sure that tenants and landlord’s comply with their lease obligations, setting up planned maintenance programmes to protect the investment value of the property, liaising with tenants to review service delivery, administering service charge budgets and minimising risk under H&S legislation.

Asset Management – For Christs Hospital, in addition to fulfilling the property management function, I am responsible for providing advice on asset management initiatives which include anything from lease re-gears through to comprehensive refurbishments. In addition to this, I have recently been given direct client reporting responsibilities and now lead the CH portfolio which includes quarterly reporting, doomsday (worst case) strategy planning and net operating income reporting. This involves portfolio analysis, tracking capital expenditure, reporting on lease events, updating individual asset business plans for lease events and coordinating with various GE departments and colleagues.

I work hard to ensure there is a high standard and cost-effective service delivery to the tenants and landlords. The properties currently under my management comprise of a mixture of assets predominantly in London but also along the M4 corridor to Cardiff, ranging from retail, industrial, leisure, residential and office properties.

My main clients are Bestseller (international fashion retailer) and Christ Hospital (educational sector).

MY RECENT PROJECTS

• Oxford Street Portfolio – This is a large block of real estate fronting Oxford Street and running down to Hanover Square. We are supporting external Asset Managers by carrying out the Property Management function. We took over the management of this portfolio in October 2017 following a period when there had been a low intensity property management regime in place. We have worked hard to improve the standard of service delivery to the tenants and the landlord which has included bringing the buildings up to compliance standard, refurbishment of two entrances to vacant office space which has facilitated increased lettings and improved tenant relations. The client has added a number of properties to the managed portfolio since we took over as property managers.
• Multilet Offices Maidenhead. The building was fully let but as a result of tenant breaks, lease expiries and COVID, only the ground floor remains let.

The asset strategy which I am implementing is
• to refurbish the common areas with high design identity throughout
• to add PVs to the roof
• to refurbish the vacant floors to CAT A with the exception of one of the floors, where we plan to refurb to ‘plug and play’ to appeal to companies who are looking for office accommodation which is ready to go without fitting out.